Bureaucratic services are subject to corruption. Technological innovation in the form of chatbot used by the Klaten police to facilitate the community.
Klaten Polres has declared a zone of integrity towards the Corruption Free Area (WBK) and the Clean Serving Bureaucratic Area (WBBM). The announcement was marked by the launch of the Chatbot to make it easier for the public to find various information.
“Service chatbot The Klaten Polres is to make it easier for people who need police information, “explained Klaten AKBP Police Chief Edy Suranta Sitepu at Klaten Police Headquarters in Diponegoro Street, Wednesday (8/19 / 2020).
Edy Suranta said the application was not yet perfect and improvements will continue to be made. But what makes us proud is that the application is only in Klaten.
“This app is only available from Klaten Police. This app contains services and information such as Klaten Police Chatbot (A), Klaten Terrace (B), on SKCK (C), SKBN Online (D), Los Dol Berlalu Lintas (E), Driver’s License Schedule Friday Sunday Enten (F) and the COVID-19 Situation at Klaten Regency (G), “continued Edy Suranta.
When the user types A, B, C, D, E, F or G, then send it to this chatbot, then explains Edy Suranta, the operator will answer the user’s questions. The application should provide convenience for residents.
“The audience has just arrived chatbot The Klaten police, then the Klaten police service unit will answer the questions presented, “continued Edy Suranta.
Furthermore, explained Edy Suranta, the declaration of the development declaration of an integrity zone is the first step in the context of the implementation and a strong commitment to the realization of a Corruption Free Area (WBK) and a Clean Serving Bureaucratic Area ( WBBM). The heads of the functional units of the public service supply of Klaten Polres should continue to innovate.
“I hope that all functional units will continue to innovate in the delivery of community services,” said Edy Suranta.
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(sip / fay)